Privacy Policy
Last updated: 28 November 2025
This Privacy Policy explains how Pixel Box (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use groxery.in (“Website”).
By using groxery.in, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following information:
a) Personal Information
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Name
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Phone number
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Email address
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Delivery address
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Payment-related information (processed by payment gateways — not stored by us)
b) Automatically Collected Information
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IP address
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Browser type
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Device information
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Pages viewed
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Usage logs and analytics
c) Cookies & Tracking Technologies
We may use cookies to improve user experience, store preferences, and analyze site usage.
2. How We Use Your Information
Your data may be used to:
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process orders and payments
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deliver products
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communicate regarding orders, support, or issues
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send promotional offers (only if you opt-in)
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improve site functionality and user experience
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comply with legal obligations
We do not sell or rent your data to third parties.
3. Data Sharing
We may share necessary data with:
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delivery partners
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payment processors
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analytics or service tools
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legal authorities (only if required by law)
All partners are required to follow data protection standards.
4. Data Security
We use reasonable administrative and technical safeguards to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Payment Information
Payments for orders placed via groxery.in are processed securely through third-party payment gateways.
We do not store sensitive payment details such as debit/credit card numbers or CVV.
6. Data Retention
We retain user data only for as long as:
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necessary for service usage,
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required for legal or regulatory purposes.
7. Your Rights
You may request to:
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review your stored information
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correct inaccurate data
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request deletion of personal data (where legally permitted)
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opt-out of marketing communications
8. Third-Party Links
Our Website may contain links to external websites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our Website is not intended for individuals under 18.
We do not knowingly collect data from minors.
10. Changes to Privacy Policy
We may update this Privacy Policy occasionally.
Any changes will be posted with an updated “Last updated” date.
11. Contact Information
For requests or concerns related to this Policy:
Pixel Box
Email: groxery221@gmail.com
Phone: +91 7006837190
Address: 226 Jawaharnagar, Srinagar, J&K, 190008