Terms of Service

Terms of Service
Last updated: 28 November 2025

Welcome to groxery.in (“Website”), operated by Pixel Box (“Company”, “we”, “our”, “us”). By accessing or using our Website, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Website.

1. Use of Website

You must be at least 18 years old to use this Website.
You agree not to engage in:

  • unlawful or fraudulent activity,

  • scraping or copying Website content,

  • attempts to breach security or interfere with Website functionality.

2. Account Registration

When creating an account:

  • you must provide accurate information,

  • you are responsible for keeping your login credentials secure,

  • any activity under your account will be considered as your action.

3. Orders and Payments

All purchases made through groxery.in must be paid in full at checkout.
We reserve the right to:

  • refuse or cancel orders,

  • limit purchase quantities,

  • correct pricing errors if identified.

4. Pricing and Product Information

Prices and product details may change at any time without notice.
Despite best efforts, typographical, technical, or pricing errors may occur.
If a price is incorrectly displayed, we reserve the right to cancel the order.

5. Delivery and Shipping

Estimated delivery timelines are provided for convenience but are not guaranteed.
We are not responsible for delays due to courier services, weather conditions, public holidays, or unforeseen situations.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy available on the Website.
Products must be returned in original condition unless the issue is due to damage or defect caused before delivery.

7. Intellectual Property

All content on groxery.in — including text, graphics, images, logos, design layout, and software — is owned by Pixel Box or licensed to us.
Unauthorized use, copying, or distribution is strictly prohibited.

8. Third-Party Links

groxery.in may contain links to other websites.
We are not responsible for their content, policies, or practices.

9. Limitation of Liability

To the fullest extent permitted by law, Pixel Box is not liable for:

  • indirect or incidental losses,

  • loss of data, profits, revenue, or business,

  • damages resulting from Website usage or inability to access Website.

10. Indemnification

You agree to indemnify and hold harmless Pixel Box and its affiliates from any claims, damages, liabilities, legal fees, or demands arising from:

  • Your use of the Website,

  • Violation of these Terms,

  • Violation of any applicable law or rights of third parties.

11. Termination

We reserve the right to suspend or terminate your access at any time for any violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of India.
Any disputes shall be resolved in courts located within India.

13. Changes to Terms

We may update these Terms at any time. The updated version will be posted on this page with the revised “Last updated” date. Continued use of the Website signifies acceptance of the updated Terms.

14. Contact Information

For any questions, complaints, or requests regarding these Terms:
Pixel Box
Email: groxery221@gmail.com
Phone: +91 7006837190
Address: 226 Jawaharnagar, Srinagar, J&K, 190008